For many apparel makers, getting into the big club stores like Costco is an elusive goal, even with a great product. Club store requirements are very specific and if you’ve never dealt with their buyers before, the process can seem like a hurdle the size of a warehouse.
That’s why it’s critical to know the process down to the smallest detail. Or to work with a partner who does. And for that, you’ve come to the right place. At TPH Global®, big box campaigns are kind of our superpower. But you don’t have to take our word for it.
Here’s what one of our clients had to say about our work for them on an assortment of footwear campaigns for the big box retailers: TPH made the process easy.
Retail Campaign Support “from A to Z”
The client is a family-owned business with a big-name list of brands in footwear, accessories and apparel. But until about a year ago, they had never done business with Costco. They brought us on to help ensure that their displays and packaging complied with the retailer requirements to the letter.
“It was new to us, working with the club stores,” said the vice president of business development. “Short and sweet? They make it easy. They know what they need to do from A to Z.”
Customer Service that Goes the Extra Aisle
The executive said the quality of the service that TPH provided made the difference, and is the reason his company will continue to go back to TPH for future big box campaigns.
TPH went the extra mile to ensure that the company’s Costco displays were made exactly to specification, the executive said. That is not a metaphor.
“They offered to have people go to the factory (in China) and teach them how to construct the trays, how to build them,” the executive said.
It was the first time he’d ever been offered anything like that, the executive said, and he “absolutely” took TPH up on the offer. “It goes back to service. They’ve been very good to work with.”
Big Box Expertise for a Hurdle-Free Campaign
At TPH, we have more than 50 years’ experience helping clients manage retail campaigns of every variety. And there’s a reason we don’t limit our services to just building displays. We don’t just go the extra mile, we go thousands of extra miles, taking our quality control efforts straight to the source, ensuring that overseas vendors are up to the task and on spec. Because that’s what it takes.
A modern retail campaign is an exercise in more than just creating a place to display your product in the aisles. It’s a feat of global logistics, supply chain wrangling and multi-tiered relationship management. It’s about dotting the i’s and crossing the t’s – sometimes in multiple languages. It’s deadlines and transportation schedules and often, a rigorous journey over land and sea in which the smallest mistakes on one end can have devastating consequences on the other. But when it all comes together in a process that leaves nothing to chance, it’s an opportunity you can build on, as one successful campaign becomes the footprint of the next.
What Can We Do for You?
If you’d like help navigating your path to club store success, we can smooth the way. From the toughest of big box venues and specialty retailers – including Costco, Sam’s Club, BJ’s, Walmart, Home Depot, Lowe’s, Walgreen’s, CVS, Kroger, Petco, and more – we can help from pitch support to test orders to fulfillment and sell-through, whether you are an emerging brand looking to grow or an established brand bogged down in global supply chain hurdles.
Give us a call or click on the link below to get started.